HolidayHavens

HolidayHavens takes your privacy very seriously and for this reason we have developed a Privacy Statement outlining our approach to information collected on this site.

Who we are
In this Privacy Policy references to “our” “we” and “us” are to HolidayHavens.co.uk.

What information we collect and how
The information we collect via this website may include:
(1) Any personal details you type in and submit, such as name, address, email address, etc.
(2) Your IP address (this is your computer's individual identification number) which is automatically logged by our web server. This is used to note your interest in our website.
(3) Your preferences and use of email updates, recorded by emails we send you
(4) Session information stored in cookies, these do not include any personal information and are used to ensure the correct data is extracted from the database when using our interactive systems.
(5) Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.

What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. We will not pass on your contact details to any other person without your permission.

If misuse of the property owner accommodation enquiry forms is suspected, The full details of your enquiry will be traced and analaysed to protect the privacy of our property owners using the IP information logged. Should we believe any unauthorised activity has taken place, these details will be passed to the individuals Internet Service provider, web host and email provider. We reserve the right to block all IP addresses we suspect of unauthorised activity from accessing the HolidayHavens website. Persisitent misuse will be enforced under EU / International law.

Misuse of the enquiry form includes:Using this form for any purpose other than enquiring about an accommodations availability or genuine interest in accommodation for a vacation. Misuse is any form of enquiry made that is not directly relating to a reservation, booking or request for information that will lead to a booking to be made directly with the property owner. Any third party websites / agencies / agents attempting to promote their own services using this form is not permitted or appreciated.

The details we collect will be used: -
(1) For the purpose of marketing and advertising only holidayhavens.co.uk and its group of companies.
(2) For accounting and record keeping purposes
(3) Security

Your rights
(1) You can ask us to update or remove your personal information by emailing us or by writing to us at our customer services address in (2) below. However, please note that we may need to keep some personal data in order to process orders or to comply with customer service, after sale obligations or accounting purposes.
(2) You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for £10 payable to 'holidayhavens' (fixed fee under the Data Protection act 1998)

Customer Services (Data Subject Access Request)
HolidayHavens
PO Box 326
Manchester
M28 2YW
England

Other Websites
This privacy policy only covers our website. Any other websites which may be linked from our website are subject to their own policy, which may differ from ours.